At Hope Utilities, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website, services, and other digital platforms. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect and process various types of information, including:

• Personal Information: This includes but is not limited to your name, email address, phone number, job title, and company name. We collect this information when you provide it to us through our website, forms, emails, or other means.

• Usage Information: We may collect data on how you interact with our website, such as the pages you visit, the links you click, and your browsing patterns. This information is collected through cookies and similar technologies.

• Communication Information: If you contact us via email, phone, or other means, we may keep a record of that communication.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and improve our services, including tailoring our solutions to your specific business needs.
• To communicate with you about our services, updates, and relevant industry information.
• To analyze and enhance our website’s performance, functionality, and user experience.
• To process inquiries, requests, and transactions that you initiate.
• To comply with legal obligations and protect our rights.

3. How We Share Your Information

We may share your information under the following circumstances:

• With trusted third-party service providers who assist us in operating our business and delivering services.
• With energy suppliers, to facilitate negotiations and personalized arrangements on your behalf.
• In response to legal requests, court orders, or to comply with applicable laws and regulations.
• With your consent or as otherwise disclosed at the time of data collection.

4. Your Choices

• You can manage cookie preferences through your browser settings.
• You have the right to access, update, and delete your personal information. Contact us at [contact email/phone number] to exercise these rights.
• You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails.

5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

6. Links to Third-Party Sites

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.

7. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will reflect the latest revision.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at [contact email/phone number].

Thank you for choosing Hope Utilities. Your trust in us is of utmost importance, and we are dedicated to protecting your privacy and providing excellent service.